Preregistering a guest on the self-service center login page (by a guest)

This topic describes how to preregister a guest on the self-service center login page. For more information about the self-service center, see "Using the user self-service."

To allow a guest to perform preregistration, complete the following configurations:

• Specify at least one access user as a guest manager in guest management. For more information, see "Adding a guest manager."

• Specify at least one service as a guest service in guest management. For more information, see "Adding guest services."

• Customize a Self-Service Center login page that includes the Guest Preregister link. For more information, see "Customizing and applying self-service pages."

To preregister a guest:

1. Open the Web browser, and enter http://ip:port/selfservice in the address bar to open the self-service center login page.

   In http://ip:port/selfservice, ip is the IP address of the server with the self-service component installed and port is the HTTP or HTTPS service port number provided by the self-service component.

2. Click the Preregister Guest link.

3. Configure the following basic information:

   • Guest Name—Real name of the guest.

   • Identity Number—Number of the guest's identity certificate, for example, ID card or passport.

   • Organization—Organization of the guest.

   • Telephone—Telephone number of the guest.

   • Email—Email address of the guest.

4. Configure the user access information:

   • Account Name—Account name that the guest uses to access the network. The account name must be unique in UAM.

   • Guest Manager—Guest manager who is responsible for managing the guest's account. You can select a guest manager from the list.

   • Password/Confirm Password—Password that the guest uses to access the network.

   • Visited Department—Department that the guest visits.

   • Receptionist—Name of the person who the guest visits. Generally, the receptionist is the enterprise staff corresponding to the guest manager.

   • Max. Concurrent Logins—Maximum number of concurrent online users who can use the guest account.

   • Verification Code—Letters and numbers that display on the image at the right.

5. Click OK.

6. Click Reset to restore all information to the default.

The approval process for a preregistered guest varies depending on whether or not guest auto-registration is enabled.

• When guest auto-registration is disabled, UAM displays the registration result page after a guest account is preregistered. The guest manager uses either of the following methods to approve the guest registration:

  • Scans the QR code on the registration result page to access the page for approving registration of the guest.

    The QR code is displayed only when the Display QR Code after Guest Preregistration parameter is set to Yes in the guest policy. After approval, the guest can scan the QR code to get the endpoint authenticated for network access.

  • Logs in to the self-service center to approve the guest registration.

    If Display QR Code after Guest Preregistration is set to No in the guest policy, UAM sends an approval notification message by SMS or email to the guest manager. The guest manager must log in to the self-service center to approve registration of the guest.

• When guest auto-registration is enabled, UAM automatically registers the guest account immediately after the account is preregistered. It then sends the account name and password to the guest by SMS and email. The sending result is displayed on the registration result page.

For more information about configuring guest auto-registration, see "Managing guest policies."

To use the SMS function, enable IMC to send SMS messages, and configure a telephone number or account name for the guest in the required format. To use the email function, first configure the mail server settings. For more information, see HPE Intelligent Management Center v7.3 Enterprise and Standard Platform Administrator Guide. Make sure the email address configured for the guest is valid.