Managing guests

A guest refers to an endpoint user who temporarily needs to access the network, typically a visitor to an enterprise.

UAM provides the following procedures for managing and maintaining guests:

A visitor preregisters a guest and the guest manager registers a preregistered guest

  1. In UAM, create guest managers and guest services.

  2. Customize a login page that includes the Guest Preregister link for the Self-Service Center or Guest Center.

  3. On the Self-Service Center or Guest Center login page, a visitor preregisters a guest.

  4. In the Self-Service Center or Guest Center, a guest manager registers the preregistered guest, and specifies a service for the guest.

  5. The visitor uses the guest account to access the network.

  6. In UAM, IMC administrators can manage and maintain guests.

On the Self-Service Center or Guest Center login page, a visitor preregisters a guest for auto-registration

  1. In UAM, create guest managers and guest services, and specify the default guest manager and the default guest service.

  2. In Guest Parameters Settings, enable Guest Auto-Registration.

  3. Customize a login page that includes the Guest Preregister link for the Self-Service Center or Guest Center.

  4. On the Self-Service Center or Guest Center login page, a visitor preregisters a guest. UAM automatically registers the guest account, associates it with the default guest manager, and assigns it the default guest service.

  5. The visitor uses the guest account to access the network.

  6. In UAM, IMC administrators can manage and maintain guests.

On the portal login page, a visitor preregisters a guest for auto-registration

  1. In UAM, create guest managers and guest services, and specify a default guest manager and a default guest service.

  2. In Guest Parameters Settings, enable Guest Auto-Registration.

  3. In portal management, configure the portal server to use the default Web login page.

  4. When an endpoint user attempts to access the network, it is redirected to the default portal login page.

  5. On the portal login page, the visitor preregisters a guest. UAM automatically registers the guest account, associates it with the default guest manager, and assigns it the default guest service.

  6. The visitor uses the guest account for portal authentication to access the network.

  7. In UAM, IMC administrators can manage and maintain guests.

This process is also known as lite guest registration.

A guest manager creates a guest

  1. In UAM, create guest managers and guest services in guest management.

  2. A guest manager logs in to the self-service center, manually adds a guest, and assigns a service to the guest.

  3. The visitor uses the guest account to access the network.

  4. In UAM, IMC administrators can manage and maintain guests.