Analytics data collection

Why do we collect data?

We collect the user interaction data to help improve the usability of the HPE StoreEasy management console. Data collection helps us in:

  • Enhancing user experience.

  • Measuring application performance

What data do we collect?

Hewlett Packard Enterprise collects the following:

How do we collect?

Opt in to allow the transfer of data to HPE using Sharing analytics data with HPE.

You can view what data is collected using Collecting data for analysis.

What do we do with this data?

If you have chosen to opt in to share the data, all the collected data is packaged and transferred back to HPE.

The collected data is stored locally in the following folder 
C:\ProgramData\HPE StoreEasy management console\fileupload
on HPE StoreEasy 1000 Storage until transferred back to HPE. The files are generated at 2:00AM (appliance time). HPE StoreEasy 1000 Storage automatically transfers the files to HPE at 04:00AM (appliance time) every night by default. You cannot change this configuration.

The files are transferred in the following sequence:

Sequence Report Name Frequency
1 UX Analytics data Data is collected and transferred every day.
2 HPE StoreEasy management console configuration data Data is collected and transferred once every 15 days.
The following conditions apply to the transferred files:

  • The current file is deleted, after successful transfer, and the next file is created to collect data.

  • An attempt to transfer the file is made again the next night:

    • If a file for transfer does not exist at this time.

    • If there are network disruptions during transfer.

  • If HPE StoreEasy management console is uninstalled during upgrade or downgrade, the data collected is not deleted from the HPE StoreEasy 1000 Storage.

  • HPE retains data collected and transferred for 18 months and is used only for product development and enabling Support.