Activity states
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Alert activity
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Active state
The alert has not been cleared or resolved.
A resource’s active alerts are considered in the resource’s overall health status.
Active alerts contribute to the alert count summary.
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Locked state
An
Active
alert that was set (locked) by an internal resource manager.You cannot manually clear a
Locked
alert. Examine the corrective action associated with an alert to determine how to fix the problem. After the problem is fixed, the resource manager moves the alert to theActive
state. At that time, you can clear or delete the alert.A resource’s locked alerts contribute to its overall status.
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Cleared state
The alert was addressed, noted, or resolved. You clear an activity when it no longer needs to be tracked.
The appliance clears certain activities automatically.
Cleared
activities do not affect the resource’s health status and they are not counted in the displayed summaries.
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Service alert activity
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Pending
The support case is pending submission to HPE.
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Submitted
The support case has been submitted to HPE.
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Received
HPE has received the support case.
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Open
The support case is open.
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Closed
The support case is closed.
NOTE:A support case can be closed without any action:
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If it is for a test event
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If the device is not enabled for remote support
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If the device is not covered under support contract or under warranty
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Error
The service request encountered an error during processing.
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None
There is no service alert. This is the default value.
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Task activity
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Completed
The task started and ran to completion.
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Running
The task has started and is running, but has not yet completed.
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Pending
The task has not yet run.
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Interrupted
The task ran, but was interrupted. For example, it could be waiting for a resource
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Error
A task failed or generated a
Critical
alert.Investigate
Error
states immediately. -
Terminated
A task was gracefully shut down or cancelled.
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Warning
An event occurred that might require your attention. A warning can mean that something is not correct within the appliance.
Investigate
Warning
states immediately.
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