HPE Synergy Support Overview
November 2019
★ - denotes a change in this version |
||||||||
Spotlight |
||||||||
What’s New?★ |
||||||||
HPE SYNERGY SOFTWARE RELEASES: COMPOSER 4.20.01.01 and IMAGE STREAMER 4.20.00 Note: This release combination along with the HPE Synergy Custom SPP 2019.03.20190612 is the highly recommended minimum HPE Synergy Release to significantly improve your HPE Synergy Experience. See Customer Advisory a00078631en_us below in the Announcements section for more information.
|
||||||||
HPE SYNERGY SOFTWARE RELEASES: COMPOSER 5.00.00.02 and IMAGE STREAMER 5.00.00 Note: This release provides support for the latest HPE Synergy hardware and software functionality
|
||||||||
Scripting Techniques★ |
||||||||
HPE Synergy ChatOps Integration with Slack
|
||||||||
|
||||||||
Announcements |
||||||||
Important Customer Advisories ★ Note: If you are not already subscribed to HPE Synergy Customer Advisories and would like to subscribe you can visit the HPE Support Center or use this link. |
||||||||
Customer Advisory a00078631en_us
|
||||||||
Customer Advisory a00090591en_us
|
||||||||
Customer Advisory a00089798en_us
|
||||||||
Customer Advisory a00088749en_us
|
||||||||
Customer Facing Opportunities★ |
||||||||
|
||||||||
|
||||||||
Top Tools & Links |
||||||||
HPE Synergy Software Releases Overview★
HPE Synergy Software Releases are comprised of HPE Synergy Management combinations (compatible versions of HPE Synergy Composer and HPE Synergy Image Streamer software) and HPE Synergy Custom SPPs. The HPE Synergy Software Release Information website provides interactive resources to guide you in selecting management combinations, performing firmware updates, comparing features for HPE Synergy Custom SPPs, and determining requirements for VMware OS and vSAN support.
|
||||||||
HPE Synergy Firmware Comparison Tool★ To select two HPE Synergy Custom SPPs to compare firmware differences associated with the selected management combination, use this link. The recommended management combination is always listed first. |
||||||||
HPE Synergy Firmware Feature Comparison Table★ To see a list of new features for the HPE Synergy Management Combination and supported HPE Synergy Custom SPPs, use this link. |
||||||||
HPE Synergy Upgrade Paths★ To determine the upgrade path for HPE Synergy Composer and HPE Synergy Image Streamer Management combinations, use this table. In the table, the columns align to show HPE Synergy Management combinations. “Yes” cells indicate a supported upgrade path. Empty cells in the table indicate that the upgrade path is not supported. |
||||||||
HPE Online Depot (VIBSDepot) This is a one-stop repository that provides access to HPE developed bundles along with device drivers that are part of the HPE Customized VMware images. These bundles and associated vibs can be used with VMware applications and tools like VMware Update Manager (VUM), ESXCLI and Image Builder. Use this link to access the site. |
||||||||
HPE Synergy VMware OS support tool★ This tool provides information for using VMware vSphere OS releases with HPE Synergy Custom SPPs. |
||||||||
HPE ESXi Image (VMware) ESXi ISO, based on the standard VMware, is the easiest and most reliable way to install ESXi on HPE ProLiant and HPE Synergy servers. It includes all of the required drivers and management software to run ESXi on HPE ProLiant and HPE Synergy servers, and works seamlessly with Intelligent Provisioning. Use this link to access the site. |
||||||||
HPE Support Center To view documentation on HPE Synergy, subscribe to HPE Synergy Composer Customer Advisories, as well as download drivers and software use this link. The newest documentation as well as drivers and software will always be listed first. |
||||||||
HPE Community Join the conversation with experts and colleagues to get advice, discuss issues, and find solutions for HPE Synergy and or HPE OneView. |
||||||||
Best Practices |
||||||||
Enterprise Information Library The Enterprise Information Library provides customers with all the documentation for our HPE server hardware, software and firmware products. Have a look around our HPE Library. |
||||||||
Reference Architecture★
Microsoft SQL Server 2016 on HPE Synergy |
||||||||
How to submit a case
|
||||||||
Tech Tips★ |
||||||||
Appliance is offline, manual action is required Symptoms: The Maintenance console indicates that the appliance is offline and manual action is required to restore operation safely. Neither appliance in the appliance cluster is active. Constraints for data integrity prevent the automatic activation of the appliance. Solution 1 Cause: Network issues or multiple disconnects in the link enclosure network might have caused the outage. A cable that connects the LINK ports of the enclosures is disconnected. Actions:
Solution 2 Cause: An appliance is nonfunctional and high availability cannot be restored. CAUTION: This procedure requires you to override data integrity protection. Use extreme care when following this procedure. Actions:
|
||||||||
Cannot upload fwpkg file into a firmware bundle Symptom: When you try to upload a fwpkg file into the HPE OneView firmware bundle to create a custom SPP, the upload fails. Solution Cause: HPE OneView does not support the upload of fwpkg file as a hotfix Actions:
To apply a .fwpkg hotfix, create a custom SPP using either of the following options: |
||||||||
HPE Synergy How-To Videos & Trainings |
HPE Synergy Documentation |
|||||||
---|---|---|---|---|---|---|---|---|
Click here to access the training site. To view the Training Curriculum path for HPE Synergy and HPE OneView click here. HPE OneView Overview and Configuration for HPE Synergy Course ID: H0LP6AAE Note: The self-paced H0LP6AAE HPE OneView Overview and Configuration for Synergy course, in association with the Synergy Technical Integration courses (H0LN2AAE, H0LN5AAE, H0LN6AAE), plus the Global Dashboard WBT, are designed to provide a foundation for the instructor-led Synergy Administration (H0LN3S) and Synergy Image Streamer (H0LN4S) courses.
HPE OneView Administration Course ID: H4C04S Note: This virtual instructor led course is essential training for system, network, and storage administrators using HPE OneView and for system architects implementing HPE OneView. This course is 3 days in length.
HPE Synergy Administration Course ID: H0LN3S Note: This virtual instructor led course provides instructions on HPE Synergy configuration, administration, management, troubleshooting and maintenance. This hands-on course will cover day-today administration skills for HPE Synergy Composer, HPE Image Streamer, storage module, compute module, frame management, fabric connectivity, multi-frame domains, and server profile management. Students will also learn about HPE Global Dashboard features. This course is 3 days in length.
HPE Synergy Image Streamer Course ID: H0LN4S Note: This virtual instructor led course provides instruction on HPE Synergy Image Streamer configuration, administration, management, and maintenance to ensure an understanding of components, configurations, topology, and solutions. This course is 2 days in length. |
Access HPE Synergy Documentation here. Top Documents: HPE Synergy Migration Guide★ HPE OneView for HPE Synergy Firmware and Driver Update Guide★ HPE Synergy Virtual Connect SE 40Gb F8 Module and HPE FlexFabric 59xx Series Switch HPE Synergy Virtual Connect SE 40Gb F8 Module and Cisco Nexus 5000 Series Switches HPE Synergy Virtual Connect SE 40Gb F8 Module and Arista 7050 Series Switches |
|||||||
To help us improve the documentation, send any errors, suggestions, or comments to our HIT Compute and Solutions Quality team (synergyexperiencecommunication@hpe.com) © Copyright 2019 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. |