Remote Copy target has failed

Symptom

An HPE SSMC error indicates the Remote Copy target has failed.

Cause

One of the storage systems is down or all Remote Copy links are down so the Remote Copy configuration has lost communication. Use CLI commands to troubleshoot. See the HPE Primera OS Command Line Interface Reference Guide for more information.

Action

Confirm that a Remote Copy target has failed.

cli% showrcopy targets

Remote Copy System Information
Status: Started, Normal

Target Information

Name     ID Type Status Options Policy
SysB_pri 35 IP   failed -       mirror_config

Wait a few minutes and then determine if the target recovers and changes to a ready status.
```
cli% showrcopy targets
```
```
Remote Copy System Information
Status: Started, Normal

Target Information

Name     ID Type Status Options Policy
SysB_pri 35 IP   ready  -       mirror_config
```
1. If the target Status is ready, go to the next step.
2. If the target Status is failed, contact the system administrator for the failed system.

Determine if the RCIP links have come back up.

cli% showrcopy links

Remote Copy System Information
Status: Started, Normal

Link Information

Target   Node  Address       Status Options
SysB_pri 0:1:1 10.xxx.50.101 Up     5120KB/s tput
SysB_pri 1:1:1 10.xxx.50.102 Up     5120KB/s tput
receive  0:1:1 receive       Up     -
receive  1:1:1 receive       Up     -

If the Status of all the links is Up, go to the next step.
If the Status for any link is Down, see "Remote Copy link has failed".

Determine if the Remote Copy groups have started.

cli% showrcopy groups

Remote Copy System Information
Status: Started, Normal

Group Information

Name         Target     Status   Role       Mode     Options
SysBGroup1   SysB_pri   Started  Primary    Sync
  LocalVV       ID   RemoteVV      ID   SyncStatus    LastSyncTime
  AB10         15642 AB10.0       16102 Synced       NA
  AB11         15643 AB11.1       16103 Synced       NA

If the SyncStatus is Synced, the Remote Copy configuration is running properly.
If the SyncStatus is Syncing, wait a few minutes and repeat the command until the status is synced.
If the SyncStatus is Stopped, start the Remote Copy groups in SSMC.