Downgrading the management console using the management console

Using the management console, you (Administrator or Operator roles) can downgrade the current management console software version to the immediate previous version.

The management console uninstalls the current installed version and installs the immediate previous version. In general, the current installed version (n) of the management console is uninstalled, then the current version minus one (n-1), that is the immediate previous version, is installed. You can downgrade only to the n-1 version using the management console.

The management console retains the installation files of the n-1 version on the HPE StoreEasy Storage system. They are archived in a secure location: C:\ProgramData\HPE StoreEasy management console\installers\{version}
NOTE:

By default, this folder is only accessible by the management console and privileged user accounts. Alter the folder only when instructed to by HPE Technical Support, as modifications to the installation files in this folder causes downgrades of the management console to fail.

Procedure:

  1. Navigate to Settings > Management console updates.

  2. Click Actions > Downgrade.

  3. Follow the downgrade instructions displayed in the management console.

During the downgrade, the management console switches to maintenance mode. Maintenance mode prevents configuration corruption and data loss by not allowing any modifications to the system through the management console. In maintenance mode:

  • All users using the management console are logged out.

  • No users can log in during the downgrade process.

  • Only the user initiating the downgrade can view the update progress.