Troubleshooting RRPP

Symptom

When the link state is normal, the master node cannot receive Hello packets, and it unblocks the secondary port.

Solution

To resolve the problem:

  1. Use the display rrpp brief command to determine whether RRPP is enabled for all nodes. If it is not, use the rrpp enable command and the ring enable command to enable RRPP and RRPP rings for all nodes.

  2. Use the display rrpp brief command to determine whether the domain ID and primary control VLAN ID are the same for all nodes. If they are not, set the same domain ID and primary control VLAN ID for the nodes.

  3. Use the display rrpp verbose command to examine the link state of each port in each ring.

  4. Use the debugging rrpp command on each node to determine whether a port receives or transmits Hello packets. If it does not, Hello packets are lost.

  5. If the problem persists, contact HPE Support.