Failed to obtain local certificates

Symptom

No local certificates can be obtained.

Analysis

Solution

  1. Check for and fix any network connection problems.

  2. Obtain or import the CA certificate.

  3. Configure the correct LDAP server.

  4. Specify the key pair used for certificate request in the PKI domain, or remove the existing key pair and submit a certificate request again.

  5. Check the registration policy on the CR or RA, and make sure the attributes of the PKI entity meet the policy requirements.

  6. Obtain the CRL from the CRL repository.

  7. Specify the correct source IP address that the CA server can accept. For the correct settings, contact the CA administrator.

  8. Synchronize the system time of the device with the CA server.

  9. If the problem persists, contact Hewlett Packard Enterprise Support.