RADIUS accounting error

Symptom

A user is authenticated and authorized, but accounting for the user is not normal.

Analysis

The accounting server configuration on the NAS is not correct. Possible reasons include:

Solution

To resolve the problem:

  1. Verify the following items:

    • The accounting port number is correctly configured.

    • The accounting server IP address is correctly configured on the NAS.

  2. If the problem persists, contact Hewlett Packard Enterprise Support.