Table 9 lists recommended solutions for possible error messages that might display during the controller license registration and activation process.
Error messages and recommended solutions
Symptom | Possible cause and recommendation |
---|
Redeem quantity error | You specified a license quantity that exceeds what your license type supports. Return to the My Network portal license selection screen. Enter the correct quantity in the Redeem column for your license type: For an HP VAN SDN Ctrl Base SW w/ 50–node E-LTU license, the quantity must be 1. For HP VAN SDN Ctrl 50–node E-LTU or HP VAN SDN Ctrl HA E-LTU licenses, quantity can be any quantity on your sales order.
For information about installing an application license, see the administration guide for the specific application.
|
Install ID errors | You entered an invalid ID, or have not entered an ID.Carefully check your Install ID. See Identifying the install ID. Return to the license registration details screen and enter a valid value in the Install ID field.
|
| The Install ID has not been entered in the portal during the registration process. To acquire and enter the install ID, see “Identifying the install ID”and Figure 29. |