Preparing for the upgrade
Before you upgrade the IMC platform, complete the following tasks:
Obtain compatible upgrade packages for the IMC platform and all the deployed service components. After the IMC platform upgrade, you must upgrade all the service components to match the new IMC platform version.
Back up IMC database files using DBMan manual backup (see "Backing up and restoring the database"). Stop all IMC processes, and then save the IMC installation directory to a backup path. If the upgrade fails, you can use these files to restore IMC.