ActionShell output error: "not available in enhanced secure mode"

Symptom

In the Web UI, an alert has an Alert Details dialog box that shows an ActionShell command that has a result of ERROR. The Action Result Output dialog box for that command includes the following error: 

not available in enhanced secure mode

The script and the agent are not in an error state.

Cause

The switch is configured in enhanced secure mode.

Action
Do one of the following:

  • Ignore the error.

    The enhanced secure mode of the switch denies access to shell commands by design.

  • Change the configuration of the switch from enhanced secure mode to standard mode.

    For more information about enhanced secure mode, see the Security Guide.