Analytics time series graph displays message instead of data: "Agent data not found, please verify...
The time series graph of a monitor displays the following message instead of graphed data:
Agent data not found, please verify that the agent has not be deleted
The switch operating system software was updated to a different software release, and the name of the agent after the update is not an exact match to the name of the agent before the update.
For example:
Before the software update, there was an Analytics time series graph for an agent with the following name:
system_resource_monitor.1.1.default
The same script for the new software has the name
system_resource_monitor
instead of the namesystem_resource_monitor.1.1
.After the software update:
The name of the new agent is based on the new script name. The new agent name is the following:
system_resource_monitor.default
The Web UI continues to display the Analytics graph of the older agent,
system_resource_monitor.1.1.default
, which has no data and displays the error message.
- Close the panel that is displaying the error message.
- If there is no Analytics time series graph displayed with the new agent name, add the panel by clicking the + plus sign next to the agent in the Agents panel.