TFTP download failures

Symptom

When using the menu interface, if a TFTP download fails, the Download OS (Operating System, or software) screen indicates the failure.

Example of message for download failure
Cause

Some of the causes of download failures include:

  • Incorrect or unreachable address specified for the TFTP Server parameter. This may include network problems.

  • Incorrect VLAN.

  • Incorrect name specified for the Remote File Name parameter, or the specified file cannot be found on the TFTP server. This can also occur if the TFTP server is a UNIX machine and the case (upper or lower) for the filename on the server does not match the case for the filename entered for the Remote File Name parameter in the Download OS (Operating System, or software) screen.

  • One or more of the switch's IP configuration parameters are incorrect.

  • For a UNIX TFTP server, the file permissions for the software file do not allow the file to be copied.

  • Another console session (through either a direct connection to a terminal device or through Telnet) was already running when you started the session in which the download was attempted.

Action