Authenticated user redirected to login page

Symptom

User is redirected back to the login page to submit credentials even after getting fully authenticated.

Solution 1
Cause

The status is not changed to Known. 

Action
After the client submits the credentials, the ClearPass service must change the Endpoint Status to Known.
Solution 2
Cause

The cache value is set.

Action
Clear the ClearPass Cache Timeout of the Endpoint Repository.