Error reason for Aruba Central

Error Reason field is added in the switch firmware as part of Aruba Central Onboarding Feature from 16.07. Error reason log helps in debugging switch firmware for central connectivity failure.

  Preprocessor Directive Mocana Error Enum Error Reason
1 CLOUD_TCP_ERR ERR_TCP TCP error. Check the server reachability.
2 CLOUD_TCP_READ_ERR ERR_TCP_READ_ERROR TCP read error. Malformed packet received or the SSL socket is closed.
3 CLOUD_TCP_READ_TIMEOUT_ERR ERR_TCP_READ_TIMEOUT TCP timeout. Server is taking longer time to respond. Check the server reachability.
4 CLOUD_TLS_ERR ERR_SSL TLS error. Verify if the device or system certificate is valid.
5 CLOUD_TLS_CERT_VAL_ERR ERR_SSL_CERT_VALIDATION_FAILED Certificate validation failed. Verify if it is correctly installed, valid, and trusted.
6 CLOUD_TLS_MUTUAL_AUTH_FAIL_ERR ERR_SSL_MUTUAL_AUTHENTICATION_FAILED TLS mutual authentication has failed.
7 CLOUD_TLS_MUTUAL_AUTH_NOT_REQ_ERR ERR_SSL_MUTUAL_AUTHENTICATION_NOT_REQUESTED Client authentication is not requested by server.
8 CLOUD_TLS_MUTUAL_AUTH_REQ_IGNORE_ERR ERR_SSL_MUTUAL_AUTHENTICATION_REQUEST_IGNORED TLS mutual authentication request is ignored.
9 CLOUD_TLS_INVALID_SIG_ERR ERR_SSL_INVALID_SIGNATURE Unable to verify the signature on a certificate.
10 CLOUD_TLS_NO_DATA_RECV_ERR ERR_SSL_NO_DATA_TO_RECEIVE No data received from server. Check the server reachability.
11 CLOUD_CERT_ERR ERR_CERT System certificate is invalid.
12 CLOUD_CERT_EXPIRE_ERR ERR_CERT_EXPIRED System certificate expired. Contact Aruba support.
13 CLOUD_INVALID_TIME_ERR ERR_CERT_START_TIME_VALID_IN_FUTURE Wrong system time.
14 CLOUD_TLS_MULTIPLE_CONN ERR_SSL_TOO_MANY_CONNECTIONS Too many connections to server. Disconnect the device and connect back.
15 CLOUD_TLS_NO_CIPHER_MATCH ERR_SSL_NO_CIPHER_MATCH Cipher suites are not common between device and server.
16 CLOUD_TLS_UNKNOWN_CA ERR_SSL_UNKNOWN_CERTIFICATE_AUTHORITY Server certificate is not issued by a trusted CA.
17 CLOUD_TLS_NO_SELF_SIGNET_CERT ERR_SSL_NO_SELF_SIGNED_CERTIFICATES Server presented a self-signed certificate. This certificate is not supported for mutual authentication.
18 CLOUD_GENERIC_ERR   TLS generic error (code: -XYZ)
19 CLOUD_HTTP_101_PROT_MISSNG   Internal error: HTTP/1.1 protocol missing. Contact Aruba support.
20 CLOUD_HTTP_UPGRADE_MISSNG_IN_RESP   Internal error: Missing Upgrade in HTTP response. Contact Aruba support.
21 CLOUD_HTTP_ACCEPT_KEY_MISSNG_IN_RESP   Internal error: Missing Sec-WebSocket-Accept in HTTP response. Contact Aruba support.
22 CLOUD_HTTP_MISMATCH_ACCEPT_KEY   Internal error: Mismatch Sec-WebSocket-Accept in HTTP response. Contact Aruba support.
23 CLOUD_URL_NOT_REACHABLE_VIA_PXY   Central server is not reachable through proxy.